Privacy Policy
This policy explains how Prospera collects, uses, and safeguards personal information provided through our website and services. We are committed to handling your data with transparency and care, in accordance with Malaysian data protection standards.
01.Introduction
Prospera ("we", "us", "our") operates at No. 30, Jalan Plumbum, 40000 Shah Alam, Selangor, Malaysia. This Privacy Policy governs the collection and handling of personal data submitted through our website at prosperas.live and through our corporate financial wellness services.
Our practices align with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By using our website or engaging our services, you acknowledge the practices described herein.
For questions about this policy, reach us at [email protected].
02.Data We Collect
We collect personal data only when necessary to respond to enquiries and deliver our services.
Information You Provide Directly
- Full name and job title
- Business email address
- Contact phone number
- Company name and industry
- Content of enquiry or message
Information Collected Automatically
- Browser type and version
- Device type and operating system
- IP address (anonymised where possible)
- Pages visited and time spent on site
- Referring URL
Legal Basis for Processing
- Consent — when you submit a contact form or opt in to communications
- Legitimate Interest — for website analytics and service improvement
- Contract — when data processing is needed to deliver an agreed service
03.How We Use Your Data
Personal data is used solely for purposes directly related to delivering our services and communicating with you professionally.
Communication
Responding to your enquiries, sending service information, and following up on submitted requests.
Service Delivery
Scheduling workshops, preparing materials, and coordinating programme logistics with HR contacts.
Analytics
Understanding how visitors use our website to improve content and user experience.
Legal Compliance
Meeting obligations under Malaysian law and responding to lawful requests from authorities.
We do not sell, rent, or trade personal data to third parties for commercial purposes. Data may be shared with service providers (e.g. email hosting, analytics platforms) under data processing agreements that require them to protect your information.
04.Data Protection Measures
We take reasonable technical and organisational steps to keep your data secure.
- Encryption in transit: All data submitted through our website is transmitted using TLS (HTTPS) encryption.
- Secure storage: Data is stored on access-controlled servers with regular security reviews.
- Access controls: Only authorised Prospera personnel may access personal data, on a need-to-know basis.
- Breach notification: In the event of a data breach affecting your rights, we will notify affected individuals as required by applicable law.
06.Your Rights
Under the Malaysian Personal Data Protection Act 2010 and applicable data protection principles, you have the following rights regarding your personal data:
To exercise any of these rights, contact us at [email protected]. We aim to respond within 30 days. You may also lodge a complaint with the Department of Personal Data Protection Malaysia (PDPD).
07.Third-Party Links
Our website may contain links to external sites for reference or informational purposes. Prospera is not responsible for the privacy practices of those sites and encourages you to review their privacy policies independently. A link does not imply endorsement of their data handling practices.
08.Children's Privacy
Our services are designed for corporate and professional audiences. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted information through our website, please contact us and we will promptly remove it.
09.Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last Updated" date at the top of this page. For significant changes, we may also provide a notice on our website.
Continued use of our website after changes are posted constitutes acceptance of the revised policy.
10.Privacy Enquiries
For any questions about this policy or requests relating to your personal data, please contact our privacy team: